OSDOC 2013 – Proceedings of the Workshop on Open Source and Design of Communication

Proceedings of the Workshop on Open Source and Design of Communication
Table of Contents
ERP OS localization framework
Mario Batista, Carlos J. Costa, Manuela Aparicio
Pages: 1-8
doi>10.1145/2503848.2503849
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Business applications internationalization is relevant because of the necessity of promoting communication between organizations from different contexts. ERP systems are no exception. Only considering internationalization’s applications, software can fit and localized into a particular country or region. This paper presents an ERP Open Source (OS) localization framework, identifying which are the components, which must be located. The translation and customization are the main tasks in this process.

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IO-SECI: a conceptual model for knowledge management
Nuno Sousa, Carlos J. Costa, Manuela Aparicio
Pages: 9-17
doi>10.1145/2503848.2503850
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Nowadays the organizations need to increase the efficiency rate of the service support, responding faster occurrences (e.g. in internal support like help-desk or end user support). The use of Knowledge Management (KM) platforms is becoming a solution adopted by most organizations. However, the way how this knowledge is organized and managed together remains a problem that affects the quality of the services provided. To contribute to the solution of this problem, in this paper it is presented a Conceptual Model, in the framework of KM to a telecommunications organization or services, applying best practices as the use of Information Technology Infrastructure Library (ITIL). This framework should help answer questions regarding: How extent to which the explicit knowledge is useful for organizations? Are the employees feedback taken into consideration? It is important to understand the difference between an incident and a problem, and to what extent this distinction contributes together with knowledge management and end user support. With this approach it is intended to analyze the extent to which the information available in electronic document is useful for the organization, taking into account the ever-changing technology markets.

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NXTTour: an open source robotic system operated over the internet
João Paulo Ribeiro Alves, Sancho Oliveira, Anders Lyhne Christensen
Pages: 18-23
doi>10.1145/2503848.2503851
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The ubiquitous adoption of the internet means that as long as internet connections are available, communication can take place independently of geographic locations. In this paper, we demonstrate how the same can hold true for physical exploration of a remote location: we present a mobile robot that can be controlled over the internet from within a browser. Our robot executes commands issued by a remote operator, but at the same time ensures its own safety by autonomously avoiding obstacles such as walls and stairs. The operator receives a video feed and the readings of other sensors from the robot. Our system is built entirely using open source software, and we have made available all source code for our system and the schematics for the LEGO Mindstorms NXT robot.

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METAVERSIA: a proposal for a Drupal based MOOC publisher
Tiago Santos, Carlos J. Costa, Manuela Aparicio
Pages: 25-32
doi>10.1145/2503848.2503852
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The growing open access movement reveals the early emergence of a meta-university. Massive Open Online Courses (MOOC), the most recent branch in the Open Education Resources (OER) movement, take a step forward in courses dissemination, integrating reputation and network aspects. Although MOOC’s enrollment success in delivering courses to thousands of students per course, universities face several barriers that must be overcome in order to turn MOOC’s sustainable. In this paper a literature review is presented. We propose a conceptual model of a MOOC, named Metaversia with knowledge-building based framework. The conceptual model is validated by a prototype implemented on Drupal, an open source content management system.

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Open source: main issues discussed last OSDOC
Carlos J. Costa
Pages: 33-34
doi>10.1145/2503848.2503854
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Free and Open Source Software are still associated with some prejudices. Some of those prejudices were discussed even in the context of previous editions of OSDOC. In this paper, those issues are summarized.

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The LibreOffice Portuguese community: a researcher’s view
Adriano Afonso
Pages: 35-37
doi>10.1145/2503848.2503855
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The success of Open Source Software (OSS), along with the importance that their communities have created around their project’s and products (Ubuntu, LibreOffice, Android and CyanogenMod, etc) has recently attracted the attention of researchers and commercial companies. While the first ones are learning lessons from the success of OSS and applying some of them, the second ones are also acquiring knowledge. They are now more open minded and import the apprenticeship to develop their systems, implement it to their structure and even help to make them compatible with their products (like HTC, Motorola, Samsung and Sony Ericsson do with CyanogenMod). These OSS communities are normally called communities of practice and they are a group of people who are informally bounded by their common interest and practice in a specific domain. The LibreOffice Portuguese Community has been in great growth and trying to answer the “The Document Foundation” (TDF) requests. The “real time” translations of the package and recently the development of the IT and LibreOffice Open Manual are examples. The author feels that it is time to make a short scientific analysis, through a reading of the creative processes and production, based on international scientific developments and conclusions. The objective of this paper is to make the first step of a study of how LibreOffice is contributing to the sustainable development in Portugal.

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The Portuguese Java community
Samuel Santos, Paulo Ribeiro, Hugo Pinto
Pages: 38-40
doi>10.1145/2503848.2503856
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In this paper; we describe the Portugal Java User Group (PT.JUG) by introducing the Java Technology and the Java User Groups (JUGs), the community promoting Java.

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An open source software forge for European projects
Alfredo Matos, Miguel Ponce de Leon, Rui Ferreira, João Paulo Barraca
Pages: 41-45
doi>10.1145/2503848.2503857
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Open Source is an increasingly interesting vehicle for dissemination of project results within the R&D and ICT FP7 communities. PROSE, an FP7 ICT project, is promoting open source adoption by creating a software forge that provides project management, source code hosting, and development support for the ICT and European open source projects. In this paper we present the key requirements for a software forge resulting from a public consultation of projects in the European space, and the corresponding instantiation of an open source software forge, publicly available at opensourceprojects.eu. We also discuss the relevance of a centralized collaboration platform for European projects, and the value presented by such an approach as opposed to current source code repositories.

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Digital preservation of business assets as a risk management strategy
Carlos Coutinho
Pages: 46-48
doi>10.1145/2503848.2503858
Full text: PDFPDF

The effect of a new globalised world where technologies and methodologies mature rapidly is a constant change in business paradigms and assets. Tools, technology and formats become easily deprecated and replaced by others, and legal and licensing affairs are subject to constant legislation changes. Hence, a business seeking to preserve its assets for long term becomes very prone to problems of this nature. This paper presents an approach to analyse the risks coming from various sources which may affect enterprise business continuity, discussing the problems and issues relevant to it, and proposing long-term digital preservation as a mitigation action to handle some of these determined risks, and the implementation of a framework to support these concepts, in the context of the Seventh Framework Programme (FP7) TIMBUS project.

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